
The Gillender Street fire. 10th July 1991.
For many that day their shift started like any other. It was a hot summer’s day, in fact it was the hottest day of the year so far. But it was day, that for many, would end like no other and for two firefighters from Silvertown fire station it was the last day of their lives.
The fire broke out in a building owner Hay’s Business Services which was rented out by a number of independent companies for storage. The affected part of the warehouse was used for document storage. The alarm was raised at 14:30 p.m. by automatic fire detection equipment. The fire being confined to an unattended compartment at the rear of the building on the second floor mezzanine. It was seven vital minutes before the security company informed the London Fire Brigade of the activated fire alarm.
Unbeknown to initial crews attending the structure of the building allowed the fire to be contained within the compartment where there was a significant build-up of heat and smoke. Such was the nature of the building the responding crews confronted punishing conditions of intense heat, dense smoke making it a particularly difficult fire. Compounding those issues where the problems of accurately identifying just where the fire was located; the narrow and restricted access routes and difficulties with communications.
The change of use over the years had impacted on the legislative framework that covered the seven storey building. It had been subjected to the London Building Acts (Section 20) 1939; the Factories Act (1961) and more recently the Fire Precautions Act 1971, But because of the low number of employees its owners were only required to maintain adequate means of escape and basic fire-fighting equipment. Both requirements were found to have been satisfactory.
The first call to fire was received by the Command and Mobilising Centre at the Brigade’s Lambeth headquarters. The control officers dispatched the first fire engines at 14:31 p.m. That attendance involved: Poplar’s pump ladder (PL), and its turntable ladder (TL); Bow’s pump (P) with a Temporary Station Officer in charge. The A risk attendance should have included three fire engines (excluding the TL) but Poplar’s pump was not available for immediate mobilising. Bow’s PL was dispatched at 14:36 p.m. as the completion of the initial attendance. The first fire engine arrived at the scene at 14:36 p.m.
On his arrival the Sub Officer in charge of Poplar’s PL went to straight to the ground floor security office to view the fire control panel. Whilst there was no visual evidence of any fire within the building four lights were activated indicating fire on the second floor, second floor mezzanine and the third floor. Despite the obvious lack of any fire the driver of the PL set into a street hydrant and connected lines of hose to the dry riser inlet. At 14:37 p.m. Bow’s pump arrived and its Station Officer and the Sub Officer conferred after viewing the fire alarm panel. Escort by a security guard they, and some crew members, were escort to the second floor mezzanine (fire floor) of the five storey building where the guard informed them there was a smell of electrical burning. Only a small hand held (BCF) extinguisher was taken in at this point.
On the fire floor, and having walked about 30 metres of passageways, they discovered wispy smoke percolation from double metal doors in front of them and towards the rear of the premises. The internal lights were on and the smoke was drifting from the believed source of the fire-a rear compartment. The Station Officer instructed a crew to rig in breathing apparatus (BA) [compressed air sets] to investigate and report back. By this time all of the initial attendance was at the scene. The officer in charge sent an informative message to the control room stating the second floor was heavily smoke logged and BA crews were investigating.
The BA team, comprising of four firefighters, two from Bow and two from Poplar, booked in with the Stage One BA control point on the second floor staircase entrance and proceeded to the suspected fire area. They took with them two 10 litre water extinguishers, the BCF extinguisher and a pair of bolt cutters. In the meantime the Temporary Station Officer investigated the second floor to gain an appreciation of the building’s layout. It was now eighteen minutes into the incident.
The BA team probed further into the building, negotiating a series of wired passageways. They discovered the double doors leading to the fire compartment. Its presence indicated by light white smoke coming under the doors. The doors were closed and the crew found them to be warm to the touch. Upon opening the doors a second set of double was discovered and these were extremely hot. With no meaningful water supply the crew withdrew to their initial BA control point whilst a jet was made ready.
Twenty seven minutes into the fire and the dry riser charged, a 45mm hose-line (of a number of lengths) were connected to the riser outlet. It terminated in a hosereel adaptor to which a short length of hosereel tubing was attached. (This was non-standard LFB equipment used by the Bow firefighters.) The original BA crew, now armed with a water supply, returned to the fire compartment.

The BA team entered the fire compartment in darkness. Immediately they experienced great difficulty in penetrating the compartment due to the intense heat and thick smoke. Only 2metres in their progress was halted because of those severe conditions. They were unable to see any flame and the use of the hosereel jet directed into the compartment, to locate the fire, proved unsuccessful. Again they withdrew to obtain a larger jet after closing the outer doors. Two BA firefighters, from Poplar, remained behind at the outer doors whilst the two from Bow returned to their entry point. At this point the conditions began to deteriorate further. The smoke was becoming thicker and more acrid. It swiftly enveloped the passageways and main staircase at the front of the building. Such were the conditions that the two from Poplar had to withdraw to the entry staircase. At this point the Temporary Station Officer ordered the BA control point be moved to fresh air by the front entrance to the building.
As the Poplar crew were exiting they meet an in-going (relief) BA crew of four lead by Bow’s Sub Officer. Again, it was a mixed crew, two from Bow and two from Poplar. Using the hose as a guide-line they returned to fire compartment and picked up where the others had left off. Using the hosereel in a similar fashion they also were unsuccessfully in locating the seat of fire within the compartment. By now the heat so intense the crew were unable to stand upright. It forced them to retreat but especially so when they discovered they lost their water! The inner doors were partially left ajar during their retreat because of the hose line across its path.
At 15:09 p.m. the Temporary Station Officer made pumps six. The message sent thirty-three minutes after the first appliance’s arrival and as other crews from Poplar were investigating alternative possible entry points. If available points that could assist in the extinguishment of the fire and might prove easier to penetrate. In the reinforcing fire engines sent to the scene one was from Silvertown and two from Stratford fire station. Additionally other fire engines were sent to the scene, among them a major control unit and a supporting control unit from the Area Headquarters also at Stratford.
At 15:19 p.m. a North East Area Assistant Divisional Officer (ADO) and a Divisional Officer (DO) (the Area in which the incident happened) arrived at the scene. Following a hand-over of information the DO took charge of the incident. With little progress being made in gaining access to the fire, access which was reported as increasingly difficult, the DO had sent a second priority message. He made pumps ten.
With a complicated floor layout a decision was made to use the BRigade’s BA guidelines to help find a path to the fire area. (Whilst BA guidelines were occasionally used at station and Area operational training exercises and drills their use at operational incidents was not a frequent occurrence.) With the ADO delegated the task of organising BA crews, on the understanding that each crew entering the building were led by an officer, he selected the Station Officer from Stratford to lead a four man BA team. The team comprised of a Stratford firefighter (who was a probationer and only had three weeks operational experience!) and two firefighters from Silvertown; firefighters’ Terence James Hunt (34 years old with twelve years operational service) and David John Stokoe (25 years old with two years operational service).
Despite the inexperience of the probationer the Station Officer briefed his crew on the task ahead. The team were given the call-sign ‘Silvertown One’. The senior accident investigators later discovered that two of the BA control board clocks were ten minutes slow of the actual British Summer time. The board containing the BA tallies of Ff hunt and Stokoe was ten minutes slower that actual time. (Additionally the communications equipment worn by Ff Stokoe was incorrectly attached to his set.)
The BA crew proceeded into the incident in the following order: The Station Officer, the probationer, Ff Stokoe and Ff Hunt. The station Officer wore the main guide line carrier (designated ‘A’), with Fm Hunt carring the spare bag and tied off the line at appropriate places. Each member of the crew were attached to each other by the short section of their personal guide lines. With the main guide line secured to the entry point it played out behind as they entered the second floor mezzanine. It was about one third of the way in that the ‘Silvertown One’crew were passed by the relief crew on their way out. The Sub Officer informed the Station Officer he had been unable to locate the fire and the conditions were extremely hot.
At around 15:49 p.m. an ADO was designated by the Area Control Unit the task of setting up BA Main Control procedure due to the nature of the BA commitment. At 15:51 p.m. the DO sent an updated informative message stating that crews were still searching for the fire.
At 16:00 p.m. Assistant Chief Officer (ACO) Kennedy arrived and took command of the incident. Given the scale of the incident he made pumps 15 five minutes later.
Inside the BA crew monitored their pressure gauge readings whilst laying out the guideline. However, the first guideline ran out before reaching the fire compartment and the second line was joined to the first. This was performed by the two Silvertown firefighters but not in the approved fashion. Now laying the extended guideline the conditions deteriorated the closer they got to the fire compartment. Such were the conditions that crew got down on their hands and knees and crawled forward. The Station Officer was informed by Ff Stokoe that the BA ‘interface’ (radio) communications set was transmitting intermittently. The Station Officer opted to use the personal fireground radio he was carrying and switching it to Channel C. He confirmed, after a short period, that his message was being received. He had assumed that radio contact was with the BA entry control point and told he team he intended to continue forward. The team had now reached the end of a 70mm hose line they were following. (The Station Officer later stated it was then that Fm Hunt suggested that they; “Let’s make tracks”.)
The team had reached the end of a passageway. On the floor they located one charged 45mm hose-line and an un-charged 70 mm hose-line. The 45mm hose line going into the fire compartment, where the left hand door was opened. The Station Officer reported the conditions there were untenable and that they were securing the guideline and withdrawing.
There was some agitation from Ff Hunt, who made it clear he wanted out as soon as possible. To restore some calm the Station Officer ordered a pressure gauge check. The Station Officer later stated that the two Silvertown firefighters’ had 90 bar and 95 bar respectively. But given the very limited visibility he was not sure which had the lower reading? He and the probationer both had 100 bar remaining in their sets. He asked for their individual entry readings and was satisfied that as they had only used half the available air the exit from the fire floor would be much swifter than their progress to date. (The probationers recall was slightly different and his Station Officer had 120 bar and he had 150 bar.)
It was at this point the Station chose to deliver some ‘on the job’ training for the probationer and both briefly entered the fire compartment, leaving the Silvertown firefighters outside. Within the fire compartment the conditions were untenable and they both soon withdrew.
Outside, and at about 16:00 p.m., the DO gave instructions for a branch line to be laid from the end of the guide line and a search conducted to the right of it for fire spread. A three man BA team from Silvertown, led by a Sub Officer, was given this task. They followed the original guideline in, connected to each other by their personal guide lines. At the point they believed to be the end of the main guide line they connected their branch line. However, they had only reached the point where the two main guides had been joined together. Having connected their branch line, with its branch line tally secured to it, the team soon became confused about their direction of travel in the poor visibility. They began to lay out their branch line in the direction of travel they had just entered by.
The ‘Silvertown One’ BA team, on exiting, went in reverse order with Ff Hunt now in the lead. The team moved off at a steady pace. After a short period they stopped and there was some confusion as the line they were following appeared to heading in the wrong direction! The confusion occurred at the point where the branch line had been secured to the extended main guide line. (The differing short tabs on a guideline giving users an indication of the direction of travel.) The Station Officer checked the guideline Ff Hunt had reached and came to the conclusion it was taking then away from the exit. He radioed the BA entry control stating:
“We are on a main BA guideline, but are lost!”
It appeared to the Station Officer that the two Silvertown firefighters were now very agitated. Having retraced their steps a short way the Station Officer discovered the source of the confusion. There was a tangle of guidelines. (Within the subsequent Investigation report there was no indication that the BA control informed the original crew of the intention to attach a branch line to the main guideline.)
The Station Officer had a choice of two lines to follow and with no clear indication which was the branch line. He later stated he lost his sense of direction and orientation. He decided to locate a set of tabs of the line he was holding. It was the probationer who informed his Station Officer that the Silvertown pair intended to go back another way as they felt they were all heading in the wrong direction. With the aid of a torch a pair of tabs were located at the same time as the Station Officer’s low cylinder warning whistle stated to sound. This only further agitated the Silvertown pair. The result being the Silvertown pair said they were heading in the other direction and proceeded to do just that, snapping the personal guide line connecting the two to the probationer, with the force of their strides in the opposite direction. The Station Officer felt he had the main guide line, the line leading them to the exit. He shouted to the Silvertown pair;
“Come back, this is the right way”. They would not return.
Getting low on air the Station Officer made the decision to stick with the line he was holding and hoped the other two would turn around and follow them. As this pair continued towards the exit they heard other low cylinder warning whistles activate and, what they believed was, a distress warning signal starting to sound. The Station Officer continued to lead the probationer forward and, despite the fact his air was getting critically low, he did not sound his own distress signal unit in case it added confusion to the rescue of another who’s distress warning was already sounding.
They made it back to the staircase landing, which is where they came across the BA team who had been laying out the branch guide line but who had, mistakenly, walked back the way they entered the fire floor. They were unaware of their error and believed that they had come across a second staircase. A radio message, from the BA control point, confirmed there was only the one staircase. There was a short, confused, exchange between the Station Officer and the branch line crew. The Station Officer’s whistle had stopped and his cylinder was running on empty. (That exchange on the staircase remains confused as officers provided different accounts of what actually transpired.)
The BA Control Officer, outside the warehouse, was aware the Station Officer’s BA team was reaching their low pressure warning whistle times. On receipt of the emergency message committed a four man BA rescue team, under the command of a Leading firefighter. The team, from Leytonstone, had been standing-by at Stratford fire station when they were ordered onto the ten pump fire at Gillender Street. One of those in Leytonstone’s crew was firefighter Richard Gorbell. He recalls:
“We were tasked with trying to find the missing crew. Climbing the five flights of stairs the smoke was the thickest black smoke I had seen in years. You could only just see your pressure gauge. At the top I stumble over the Station Officer. He is in a bad way. I check his gauge and nothing! Not a drop of air in his set. With that the Station Officer collapses onto me. I remember running down the five flights with the Station Officer over my shoulder. I was unaware that I was also towing the probationer behind me who was still connected to his Station Officer by the personal guide line. We made it out and willing hands took the Station Officer where he was given oxygen before being rushed, by ambulance, to hospital.”
At about 16:44 p.m. a four man BA team, led by a firefighter not an officer, were committed to the incident as an additional rescue crew. The team, from Stratford, took with them both a thermal image camera and the BA interface communications equipment. However, they were not told to take, or took, an EASE (emergency air supply equipment) set.
At 16:47 p.m. ACO Kennedy made pumps twenty. Shortly afterwards he subsequently request an additional Emergency Rescue Tender (ERT) with EASE and immediately after that five additional pumps for BA.
Stratford’s team, after a brief search of the stairway above the second floor mezzanine, returned to the fire floor and picked up the main guideline. In the passageway they passed a BA crew from Poplar, unware that firefighters were missing, and who had charged to ventilate by breaking external windows. They were told to keep quiet and the Stratford crew heard the distance sound of an automatic distress signal unit. They proceeded towards the sound. The situation was made more difficult by the noise coming from a fire alarm sounder. One of the crew muffled to noise and was able to detect the location of the distress signals. Proceeding towards the sound they located the two unconscious firefighters immediately.
The pair were on the floor in a semi-reclined position. Both automatic distress units were operating and their hand-lamps were still on. One firefighter had no facemask on and the other had a hand on his partner. Their low cylinder whistles were not sounding and neither registered a pulse to their rescuers. Working in pairs the rescuers attempted to drag and carry the casualties towards the way out. It was an extremely difficult task and the exertion reduced their already limited air time. They could not complete the recovery of the lost firefighters and get themselves to the exit safely. They had to withdraw. On their way out the made contact with the incoming Leytonstone crew.
As Leytonstone’s crew knew where to head the North East Deputy Assistant Chief Officer committed them once again. Connected to each other, and following the main guide line, they follow it to the fire floor. It was a highly charged, confusing and stressful search. The radio communications was chaotic, many messages and some shouting. They came across the tangle of guidelines but managed to follow the main guide line following the sound of an automatic distress signal unit. They came across a collapsed firefighter. His pressure read empty. With no discernible pulse, and unable to free him from his set, his straps are cut by one of the rescue firefighters using a knife. The team rush him towards the exit and fresh air.
With BA entry control continually updated on progress by radio firefighters from Leytonstone and Bethnal Green they carried firefighter Hunt outside and where crews of the London Ambulance immediately started resuscitation. A crew from Lee Green, assisted by BA firefighters from Stoke Newington, having located the second firefighter brought him down the staircase where London Ambulance crews’ were waiting to commence emergency rescusitation.
Firefighter Hunt was removed to the London Hospital at 17:39 p.m. Firefighter Stokoe was taken to the same hospital at 18:02 p.m. Both men were pronounced dead on arrival. At 18:31 p.m. two senior officers were sent to the London and Newham hospitals (The Station Officer having been removed to the Newham hospital.) The officer at the London Hospital identifing the two deceased firefighters to the doctor present.
The fire was brought under control at 19:51 p.m. and the ‘Stop’ message sent at 20:51 p.m. Although the Chief Officer attended the incident ACO Kennedy remained in command.
As a result of the fatalities an immediate major accident investigation, by a principal officer assisted by another senior officer, started. It was one of a series of investigations into the tragic events of that summer afternoon. The Fire Brigade Union conducted its own investigation led by the then London Chairman (Jim Fitzpatrick) and the North East Area Secretary (Matt Wrack).
A combined Metropolitan Police fire investigation, in liaison with the London Fire Brigade, could not rule out the source of ignition as careless discarded smoking materials but their investigation revealed that the most probable cause of the fire was a deliberate act.
The most damming investigation findings came from the Health and Safety Executive (HSE) inquiries. The Executive served two improvement notices on London’s fire authority, the London Fire and Civil Defence Authority, alleging that firefighters in the capital had been inadequately trained and safety poorly monitored.
It was a highly unusual action for the HSE-a Government funded safety enforcement agency- to take action against a fire brigade. Their report outlined the several errors which lead to the firefighters deaths. They ordered a radical overhaul of training in the Brigade after the two died in an operation which went disastrously wrong. In its reply the Fire Authority stated; “There was no criticism of our recruit training but, in the view of the HSE, continuation or refresher training was in some instances not up to standard.
(The Chief Officer-Gerry Clarkson-had introduced a comprehensive two week firefighter refresher programme for qualified firefighters and Leading firefighters in the late 1980s. It incorporated both the former BA and First Aid two yearly refresher training, training that had been delivered on an ad-hoc basis in the former Divisional structure around the Brigade. The refresher training was cancelled without warning and no explanation, despite its success, after about 18 months into the programme.)

The Inquest into the Hays Business Services fire at Gillender Street concluded that the fire was started by arsonists and the Inquest jury subsequently returned verdicts of unlawful killing of the two London firefighters. No one has ever been brought to justice for the fire or the deaths of firefighters Hunt and Stokoe.



































































































































































